Terms of service.

Gift certificate

Gift certificates may be arranged by phone or email, and can be gift wrapped and delivered by post. Gift certificates are available for all treatments and products.

New clients

We suggest you arrive 15 minutes prior to your appointment so you can change into the appropriate attire and relax before your treatment. Late arrival will mean your treatment time will be customised.

Bookings

Bookings are essential for all treatments. Credit Card details or alternatively a monetary deposit of 50% of the treatment value is to be provided for all treatments exceeding one hour at the time of booking. If using a Gift Certificate, please quote your Certificate number at the time of booking and present your Certificate prior to your treatment.

Payment

We accept Bankcard, Mastercard, Visa and Eftpos for treatments and products over $20.00.

Cancellations

Cancellations and/or rescheduling of appointments requires 24 hours notice. Cancellations or rescheduling with less than 24 hours notice will incure a 50% cancellation fee.

Attention

We request that you disclose any medical condition and/or prescribed medication you are taking as some services may be contra-indicated.